Last Updated: October 4, 2026
We collect personal information that you voluntarily provide to us when you register or use our services. This includes your name, phone number, email address, and the files/documents you upload for printing.
We use the collected information solely to process your print orders, manage your account, send notifications regarding your print status, and provide customer support.
Your privacy and document security are our highest priorities. Uploaded documents are stored securely in encrypted cloud storage. To ensure complete privacy, all uploaded files are automatically and permanently deleted from our servers 5 hours after upload or immediately upon successful printing at the physical kiosk, whichever occurs first.
All financial transactions are processed securely through our payment gateway partner, Cashfree Payments. SelfPrintz does not collect, store, or have access to your credit card numbers, UPI PINs, net banking credentials, or other sensitive payment information.
We use local storage and session storage to maintain your login session, preserve your print settings, and keep track of your active print queue. We do not use tracking cookies for advertising purposes. Learn more in our Cookie Policy.
In accordance with the Information Technology Act, 2000, Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023 (DPDP Act), the details of the designated Grievance Officer for data protection and user privacy are as follows: